Refund and Returns Policy

100% Satisfaction Guarantee

We stand behind the quality of our CBD products and are committed to providing our customers with a 100% satisfaction guarantee. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy.

Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The product is returned within 30 days of delivery.

 

Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
  2. Carefully package the product to prevent damage during shipping.
  3. Ship the product back to us at the address provided by our customer service team.
  4. Include the RMA number and a copy of the original receipt with the returned product.

Refund Policy

Once we receive the returned product, we will issue a full refund to the original payment method within 5-7 business days.

Refund Options

We offer the following refund options:

  • Full Refund: A full refund of the purchase price.
  • Exchange: An exchange for a different product of equal or lesser value.
  • Store Credit: A store credit for the full amount of the purchase price.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately. We will provide a replacement product or a full refund, depending on your preference.

Contact Us

If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us. Our customer service team is available to assist you via phone, email, or website chat.